Guideline for Milk Customers


Please provide food grade glass containers with plastic or metal (with no damage on the interior of the lid). You will need two sets – one to leave here and one at home. The two jars will be used in rotation.

Please call at least 24 hours in advance (a cow is milked twice a day – advanced planning is necessary to ensure you the freshest milk). Alternately, set up a regular schedule for pick-up and please contact us if any changes to the regular schedule are needed.

Pay cash at pick up. No exceptions. DO NOT put cash in the jar – cash is very dirty from all the hands that have touched it.

Jars must be returned in a clean and dry condition. Unclean jars will not be re-washed by us and will not be refilled. If the jar contains any moisture at all, it is considered unclean. Please fully dry a jar before putting the lid on.


As soon as jar is emptied, immediately rinse completely with cool water. Scrub remaining milk residue from the jar threads and lid with a brush.

Wash rinsed jar and lid in clean, HOT, soapy water. (Unscented, eco-friendly soap is preferable) Wash the milk jar first, before other dishes. Scrub the entire surface, inside and out, with a clean dishcloth or sponge.

Rinse thoroughly with hot water (use gloves).

Invert on a clean drying rack, allow to dry completely until there is zero water inside.

If you would not want fresh milk put into your jar – wash it again.

Store clean, fully dry jars with the lids on loosely.

Note: Milk is a unique food – Washing jars improperly can cause a build up of milk stone. Milk stone may or may not be visible to the eye as a whitish hard film (similar to what happens to your tea pot if your water is high in minerals). Bacteria will cling to the film, causing off flavors and shortening the lifespan of the milk significantly.

To remove milk stone: spray or soak the jar in vinegar (spray on full strength or soak in a dilution of 1 cup vinegar per gallon of water). Let set a few hours, then rinse off with cool water. Wash following the regular routine.

Other tips for keeping milk fresh longer:

  1. Keep it cold – transport in a cooler with ice and store immediately in the fridge.
  2. Store in the main section o the fridge rather than the door.
  3. Use clean utensils for skimming, and keep in mind that cream has a shorter shelf life (a few days)
  4. Do not use milk jars for other purposes, especially not for cultured or fermented foods.